Thank you for your valuable feedback on our service, here are just a few things we have improved upon:
- More nurse hours on a Saturday
- Installed a radio in the waiting room
- Further communication skills training for the whole team
- Increased the number of telephone lines coming into the building. This was troublesome to start with, for which we would like to apologise, however we hope our future service improves
- GP+ referrals for weekend and evening clinics, including physiotherapy
- STUB IT Quit Smoking clinics at GP+ to offer some of the services previously from New Leaf
If you have any more feedback, please leave it in the suggestion box in the waiting room, thank you!